Returns & Refunds Policy
Due to the perishable nature of our artisanal jams and pantry goods, we cannot accept returns once a package has been opened. If your order arrives damaged or incorrect, please contact us within 7 days of delivery for a replacement or store credit.
1
Inspect Your Shipment
Upon arrival, please check your SQIRL package for any signs of damage or missing items from your order.
2
Contact Customer Support
Email our team with your order number and clear photos of any damaged goods or shipping issues.
3
Verification Process
Our team will review your claim within 48 hours to determine eligibility for a refund or a reshipment.
4
Resolution
Once approved, we will issue a refund to your original payment method or ship out a replacement immediately.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing